Shipping & Delivery Policy
HT Hepsi Tasarım Aydınlatma Limited Company
Last updated: March 4, 2026
Thank you for shopping at www.htalldesign.com
This Shipping & Delivery Policy explains how we process and ship orders worldwide.
1. Order Processing Time
All orders are processed within 5 business days.
Processing time includes:
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Order confirmation
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Production (if applicable)
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Quality control
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Secure packaging preparation
Please note that processing time is separate from shipping time.
Orders are not processed on weekends or public holidays.
2. Shipping Methods
We ship worldwide using:
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Express Shipping
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Economy Shipping
The shipping method may vary depending on:
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Package size
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Product type
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Destination country
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Order volume
Tracking information is provided once the shipment has been dispatched.
3. Estimated Delivery Times
Estimated delivery times after dispatch:
United States
5–10 business days
Europe
4–7 business days
Other International Destinations
Delivery times vary depending on country and customs procedures.
These timeframes are estimates and not guaranteed delivery dates.
4. Customs, Duties & Taxes
For international orders:
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Customers are responsible for customs duties and import taxes.
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We are not responsible for delays caused by customs clearance.
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Any customs-related fees are non-refundable.
5. Shipping Delays
Delivery times may vary due to:
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Customs inspections
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Carrier delays
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Weather conditions
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Peak seasonal periods
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Force majeure events
HT Hepsi Tasarım Aydınlatma Limited Şirketi is not responsible for delays once the package has been handed over to the shipping carrier.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
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We are not responsible for lost packages.
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Additional shipping fees may apply for reshipment.
7. Lost or Damaged Shipments
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Provide clear photos of the packaging and product
If a package is lost in transit, we will investigate with the carrier before issuing a replacement or refund.
8. Contact Information
HT Hepsi Tasarım Aydınlatma Limited Şirketi
Sanayi Mah. 35. Sok. No:42
Merkez / Yalova
Türkiye
Email: info@hthepsitasarim.com.tr
Phone: +90 542 170 02 77